Support

We read everything.

Email us at [email protected] and we'll get back to you quickly.

Common questions

A catch was identified wrong. Open the sticker and use "Fix slot" to place it yourself, or delete it and try another angle: closer and with the subject filling the frame works best.

How do I stop appearing to nearby travelers? Settings → "Show me to travelers nearby" → off. Your location is always rounded to about a mile regardless.

How do I delete my account? Settings → Delete account. Everything on our servers is erased immediately.

Why is there a daily limit? Catching is meant to be a hunt, not a camera roll import. Limits reset at midnight.